Business telephone exchange solution 
CC PBX virtual telephone exchange
Our virtual telephone exchange service offers a flexible solution for replacing traditional PBX systems.
Without any investment would you like to replace your outdated PBX with an IP-based system? Now is the time to switch to a CC PBX system.
What does a virtual PBX system mean?
Our virtual telephone exchange (CC PBX) service offers a flexible solution, tailored to your individual needs, for replacing traditional physical PBX systems. You can replace outdated or no longer expandable exchanges without any investment. On top of that, you also get rid of the monthly fees and high per-minute rates that come with using a traditional phone! It is an ideal solution for companies with multiple sites as well.
Our CC PBX service can be ordered as a package assembled to your specific needs, where the exact contents of the package are determined by the desired number of extensions and the requested PBX features.
Monitored
Our CC PBX systems are watched by a 24/7 monitoring system.
Modular
We help you choose the right modules.
Convenient
Operation is our job — you just have to use it.
Fast delivery
Your basic CC PBX system can be up and running within 24 hours.
What do I get with a basic CC PBX system?
If you order a CC PBX system now, we provide you with two main lines free of charge.
Our CC PBX system comes with numerous standard and custom-built modules. We would highlight a few commonly used modules and features from the countless available options.
The following features are provided even when launching a basic CC PBX system.
The infrastructure running behind our PBX systems
VPS servers running on a fault-tolerant system in data centre conditions ensure that your CC PBX system is available with 99% uptime.
When using our virtualisation services, a subscribed "slice" of our total system capacity is at our clients' disposal. The provided capacity always means resources dedicated to the client.
How we can help
Our CC PBX systems help reduce your telecommunications costs. Unlike traditional PBX systems, a cloud-based PBX requires no large initial investment, no expensive equipment, installation or configuration.
Once your needs have been specified, you can use your system within as little as 24 hours, receive your calls and enjoy the benefits of your cloud-based telephone exchange.
With the help of numerous functional modules, you can customise and develop your telephone services. Whether it's an IVR system, a Text2Speech service, automated calls or any custom requirement, our experts will help you implement it.
Needs assessment
With the help of our colleague we assess your current costs, calling habits and your company's future expectations. Based on the assessment, we make recommendations for the system's structure, the modules of the additional services we recommend and the settings.
Handover
Thanks to the cloud-based system there is no need for installation; a basic telephone exchange can be available to your company almost instantly, as soon as we have set up the main numbers. The setup of additional modules can be tested along the way and, if needed, changed and fine-tuned right up until handover.
Monitoring
We monitor our PBX systems around the clock. On request, under a custom agreement, we can watch not only the hardware status but also special cases, such as outbound and inbound call volume, alerts for calls to special numbers, forwarding frequencies, and so on.
Operation
We schedule operational tasks so as to disrupt your business as little as possible.
We install configuration tasks, patches and updates related to the infrastructure and the PBX system outside working hours. Stability and security are our top priorities.
Would you like to request a quote?
Request a quote
If any of our services has caught your interest, let us know via our contact form and request a call back.
Consultation
To prepare our quote as accurately as possible, our colleague will get in touch to discuss exactly what you need.
Quotation
After a precise assessment of your needs, our colleagues will prepare your quote, which we will send to the e-mail address provided within 72 hours at most.
Call map IVR menu system
The IVR (Interactive Voice Response), i.e. the automated answering system, is one of the most popular solutions when it comes to customer service.
A well-configured answering system saves a lot of time not only for your company but also for your customer. With the help of the menu system, the caller easily finds the colleague competent to help them, so it simplifies the process for both the customer and customer service.
IVR helps with organisation and with delivering professional customer handling. Costs can indeed be reduced and the workflow becomes more efficient too.
Call limits and restrictions
Keep your phone costs under control! Our system is always alert, watches your balance and, when the security limit you set is reached, restricts your outbound calls.
In addition, by setting up various restrictions, blocking country dialling codes and blocking premium-rate numbers, you can be sure that no unexpected call charges arise.
You can modify, extend or cancel your restrictions at any time, so you can dynamically control which directions calls can be made in on your company's PBX system.
Free calls between your sites and branch offices
Do you have multiple sites, does your company have numerous branch offices at home or abroad? Unify your call systems with our CC PBX system.
Would you like to be able to call colleagues at your foreign branch as extensions, or for foreign colleagues to be able to transfer their calls to your Hungarian office? All of this is possible.
Whatever the complexity of the setup, with our systems you can organise many parts of your company into one system and make them easily reachable, simplifying communication for your company.